Privacy Policy

1. Introduction

Fleeqo ("we", "our" or "company") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, store and protect your information when you use our delivery management platform.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information Provided by You

• Registration data (name, email, phone, CPF/CNPJ)
• Company information (company name, address, documents)
• Vehicle data (plates, models, documentation)
• Driver and employee information
• Financial data related to contracts
• Pickup and delivery addresses registered in the platform

2.2 Automatically Collected Information

• Browsing data and platform usage
• IP address and device information
• Cookies and similar technologies
• Access logs and system activities
• Location data, including latitude, longitude and timestamp, when required for map, tracking and logistics operation features

2.3 Location Data

We may collect and process precise or approximate location data from drivers, delivery personnel, vehicles and routes linked to operations registered in the platform, including latitude, longitude and timestamp.

This data is used to display drivers and deliveries on maps, monitor trips, check the last known location, support task dispatching and route planning, improve operational safety and maintain operational records related to the provided service.

Location is accessed only when this functionality is enabled in the app and according to the permissions granted on the device. The user may revoke location permission in the device settings, understanding that some features may stop working properly.

3. How We Use Your Information

We use your information to:

• Provide and maintain our delivery management services
• Process and manage rental contracts
• Communicate about updates, maintenance and support
• Improve user experience and functionalities
• Comply with legal and regulatory obligations
• Prevent fraud and ensure platform security
• Perform statistical analyses for service improvement
• Provide tracking, map, delivery monitoring and last known location features

4. Information Sharing

We do not sell, rent or trade your personal information. We may share your data only in the following situations:

• With third-party service providers necessary for platform operation
• With companies, managers and authorized users linked to the logistics operation, when necessary to monitor deliveries, drivers and vehicles
• When required by law or court order
• To protect our rights, property or safety
• In case of merger, acquisition or sale of company assets
• With your explicit consent

5. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure or destruction, including:

• Data encryption in transit and at rest
• Strict access controls
• Continuous security monitoring
• Regular and secure backups
• Regular team security training

6. Your Rights

According to the General Data Protection Law (LGPD), you have the following rights:

• Confirmation of the existence of data processing
• Access to your personal data
• Correction of incomplete, inaccurate or outdated data
• Anonymization, blocking or deletion of unnecessary data
• Data portability to another provider
• Deletion of data processed with consent
• Revocation of consent

7. Data Retention

We keep your personal data for as long as necessary to fulfill the purposes described in this policy, meet legal obligations or resolve disputes. Contract data may be retained for specific legal periods even after the end of the business relationship. Location records may be retained for the period necessary for operation, auditing, security, support and compliance with legal or regulatory obligations.

8. Cookies

We use cookies and similar technologies to improve your experience, personalize content, analyze platform usage and provide functionalities. You can control cookie usage through your browser settings.

9. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the platform or by email. The most current version will always be available on this page.

10. Contact

For questions about this Privacy Policy or to exercise your rights, contact us: